Chief Business Officer
Professional Development
- Strategic Leadership & Conceptual Thinking
- Business Process Re-engineering (BPR)
- Digital Transformation & Automation
- Banking Systems Implementation (Core Banking, ECM, KYC, Cash Management)
- Project & Program Management (BPM, P&P)
- Shared Services & Centralization
- Regulatory Compliance & Risk Management
- Performance Tracking & Forecasting
- Interpersonal, Communication & Leadership Skills
Core Skills & Competencies
- Portfolio Management & Financial Engineering – Joint Efforts Group, 2003
- Change Management – Almajeid Quality & HR Development, 2002
- Kindle Core Banking System – Dublin, Ireland, 1995
- IbsNet Functional (Trade Finance – LCs, LGs) – Morgan Laboratories, 1995
- Advanced Foreign Banking Services – 1989
- Internal Audit & Control in Banks – 1990
- Control & Audit Systems for Banks – 1991
Executive Profile
Banking professional with 37+ years of experience in commercial banking and management consulting, specializing in operations, digital transformation, project management, IT systems, internal control, and business process re-engineering. Proven track record in leading regional operations, implementing core banking solutions, driving automation, and launching new banking entities across the Middle East and North Africa. Recognized for delivering strategic initiatives that enhance efficiency, compliance, and customer value.
Career Objective
To drive digital transformation and operational excellence across progressive banks and financial institutions by leveraging extensive expertise in banking operations, technology integration, and business process re-engineering—with the aim of enhancing competitiveness, regulatory compliance, and sustainable growth.
Education
- MSc in Banking & Finance – Arab Academy for Banking and Financial Sciences, 1992 (Graduated with Honors, 2nd place, 89.5%)
- BSc in Accounting & Economics – University of Jordan, 1981 (74.6%)
- Tawjihi – Secondary School Certificate, 1978 (79%)
Professional Experience
• Advising senior management on operational strategy, IT integration, and regulatory compliance.
• Led automation projects improving turnaround times and service delivery.
• Strategic Expansion: Established Arab Bank’s Gulf & Far East Regional Operations Center and spearheaded the launch of Arab Bank in Sudan.
• Digital & Operational Transformation: Led implementation of cash management projects, centralized account services, KYC initiatives, and contributed to Enterprise Content Management (ECM) projects.
• Islamic Banking Growth: Played a pivotal role in developing Arab Bank’s Islamic windows in the UAE.
• Core Banking System Implementation: Directed the rollout of the Kindle Core Banking System at Cairo Amman Bank, ensuring smooth adoption and business continuity.
• Expansion Projects: Played a key role in establishing Gaza branches.
• Held positions in Internal Control, Central Operations, and Branch Management, building end-to-end expertise in banking operations.