Business Process Management Project (BPM) (project duration 11 Months)

A large-scale project that included developing policy and procedure
manuals for all services and products provided by AMAN Bank, reviewing
and developing their internal control system, and transforming their
banking operations to enhance the front oce service culture with the aim
of achieving service excellence and customer satisfaction

Implementation of FLEXCUBE Core Banking System (project duration 18 Months)

The scope of this project included several sub-projects, such as the revision
of product functional specications, data cleansing, creation of a new chart
of accounts, process improvement, development of internal control
functions, and restructuring their back-oce operations, which contributed
to the eciency of operations at AMAN BANK