Policies and procedures: Reviewing and improving policy and procedures manuals for all departments
Human Resources: Preparing departmental work charters, and employees job descriptions
Internal Audit: Preparing an Internal Audit Policy and Procedures manual to include the preparation of the Annual Audit Plan and the Audit Work Charters
Checklists: Preparing checklists for internal control functions
Authority Matrix: Reviewing and updating the Authority Matrix
Organizational Structure: Restructuring the hotel in line with the hotel’s strategy and operational requirements